The Company is made up of several departments that come together to make up the SML Team. Following is a brief outline of each department and its role in the Company’s day-to-day business activities.
BOARD OF DIRECTORS
The Directors are responsible for the overall control and management of the Markets, including the making, review and variation of policies, rules governing the use of the Markets, and maintaining and enhancing the future viability of the Markets.
OFFICE OF THE CHIEF EXECUTIVE
The Chief Executive Officer, who reports to the Board of Directors, leads the SML Team and oversees all aspects of the day-to-day management of the Company and the Markets as a whole.
FINANCE & CORPORATE SERVICES
This department looks after all aspects of financial accounting, including income and expenditure – i.e. invoicing, revenue collection, cash collections, payments to suppliers, cheques, etc.
This department takes care of all computer network and infrastructure matters, including financial systems, e mail and computer software and help desk support.
Areas under Corporate Services include administration, human resources (including payroll, leave, etc.), Special Projects management, insurance, share registry, legal matters, reception and customer service.
The Property section deals with all matters relating to the administration of Markets property. This includes leasing of buildings and offices within the Markets site, transfers of stands in the Wholesale and Retail Markets, administration of the product mix in the Retail Markets and all other tenancy matters.
The Security section manages and controls security systems throughout the Sydney Markets and Haymarket sites. This includes management of the Asset Security, Night Security, Toll Gate and GTA Gate Teams at Sydney Markets Flemington and the Asset Security After-Hours Security Team at Haymarket. Security is also responsible for the monitoring and control of all on-site alarm systems, security camera systems, access control systems and photo identification cards, as well as Work Health & Safety, records keeping and training for Operations staff.
The Environmental section encompasses all cleaning, waste management and environmental issues for both the Sydney Markets Flemington and Haymarket sites. These include the cleaning of the sites, waste removal, sorting, separation and diversion of recyclable waste streams, grease trap and liquid waste, waste water testing, oil spills, pest control, bird control, landscaping, syringe disposal, hygiene services and odour control.
Wholesale Markets Management
This section is made up of two teams of uniformed Market Officers – the Operations Support Team and the GTA Team – each headed by a Team Leader and Assistant Team Leader, and collectively overseen by the Operations Manager.
Each of these teams provides assistance, advice and information to traders, buyers and other Market users as well as ensuring that the Sydney Markets Rules and the conditions outlined in the Occupancy Agreement and Conditions of Entry are adhered to, and issuing Warning Notices and Comply Notices when breaches are detected.
This section also deals with court action and negotiations relating to the issuing of Comply Notices.
Retail Markets Management
This section deals with the day-to-day management and operation of all Retail Markets i.e. Sydney’s Paddy’s Markets at Sydney Markets and Haymarket, the Paddy’s Fresh Food Market, the Paddy’s Swap & Sell Market and Paddy’s Motor Market. It comprises one SML Market Officer Team (Sydney Markets Flemington) and one Asset Security Officer Team (Haymarket), each headed by an SML Team Leader and Assistant Team Leader, which are collectively overseen by the Operations Manager.
These teams provide assistance, advice and information to traders, buyers and other Market users as well as ensuring the Sydney Markets Rules and the conditions outlined in the Occupancy Agreement and Conditions of Entry are adhered to, and issuing Warning Notices and Comply Notices when breaches are detected.
Building Construction, Repair and Maintenance
The Site Services Department is responsible for managing the building, construction, repair and maintenance, electricity, water and telephone activities throughout the Markets sites. This includes roads, buildings and other structures, engineering, telecommunications, plumbing and drainage, electrical, plant control, air conditioning, line marking, fencing and signage.
MARKETING & COMMUNICATIONS
Marketing & Communications
This area covers public relations, press releases, promotion of fresh fruit and vegetables, Greengrocer, Florist, Produce Grower and Flower Grower of the Year programs, general advertising, production of recipe cards and publishing of the Markets magazine (The Leader), and conducts market tours for VIPs and media.
This section also includes Retail Marketing, which takes care of advertising and promotion for all of the retail markets – i.e. Sydney’s Paddy’s Markets, Paddy’s Fresh Food Market, Paddy’s Swap & Sell Market, and the Sydney Markets Plaza.
Fresh for Kids
SML runs a special promotional “Fresh for Kids” program throughout NSW schools aimed at increasing children’s consumption of fresh fruit and vegetables. This involves various promotional events featuring the “F & V Gang” characters.