In addition, you may be required to make a refundable deposit. His name was Ed. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. I've spent my last dollar with you. RYOBI 40V Lithium delivers GAS-LIKE POWER™ and cordless convenience with over 40 tools that all run on the same battery platform. The battery is designed to become defective within a year. When she returned my call, naturally, she said that she couldn't help me without the sales receipt. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. To expedite the process please have the battery in question as well as a compatible tool and charger. The warranty does not extend to repairs made necessary by normal wear or by the use of parts or accessories which are either incompatible with the RYOBI ® brand outdoor product ® or adversely affect RYOBI 18-Volt ONE+ Cordless Full Size Glue Gun with 3 General Purpose Glue Sticks, 2.0 Ah Lithium-Ion Battery, and Charger And what's so burdensome about simply checking the serial # out for the 3 year test, anyway? Press the turbo button for maximum power to clear heavier leaves and debris. She said that contrary to what the Ryobi rep had told me, Ryobi had informed her that they would not honor the warranty unless I could provide a written sales receipt. Advertisers above have met our RYOBI 125 MPH 550 CFM 40-Volt Lithium-Ion Brushless Cordless Jet Fan Leaf Blower - 4.0 Ah Battery and Charger Included Drill/Driver Kit with (2) 1.5 Ah Batteries, Charger and Bag, 18-Volt ONE+ Lithium-Ion Cordless High Pressure Inflator with Digital Gauge (Tool-Only), ONE+ HP 18V Brushless Cordless Compact 1/4 in. To replace a battery that is still under warranty, please contact our customer service at 877-655-5250. Through its partnership with Call2Recycle®, a nonprofit battery stewardship program, The Home Depot recycled more than a million pounds of rechargeable batteries in 2016, becoming the first Call2Recycle retail participant in North America to achieve this accomplishment.. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. I called Ryobi and a nice gentleman assisted me. Drill and Impact Driver Kit with (2) 1.5 Ah Batteries, Charger and Bag Model# PSBCK01K View the Shop RYOBI Combo Kit Savings Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! I have tried several remedies to … Get free shipping on qualified RYOBI, 5 Year Limited Warranty Trimmers or Buy Online Pick Up in Store today in the Outdoors Department. Perhaps an employee or consultant for either Home Depot or Ryobi, both of whom I willingly admit to had immediately informed of my posting of this report in the hopes that they might see the err of their ways and decide to offer just resolution? It's not their fault it was a gift with no receipt. This report was posted on Ripoff Report on 08/08/2014 12:47 PM and is a permanent record located here: I furiously told her that she was a liar, because using something as trivial as that to weasel a way out of backing a warranty is the furthest thing from standing by your product. I started to troubleshoot it, and since the FM radio on it sounded fine, had determined that the problem was isolated to the aux port. BTW, sounds like Ryobi also told Home Depot they would not perform warranty service without a receipt. They have certainly earned the right to ask for my continued business. strict standards for business conduct. All warranty work must be performed by an authorized service dealer. I was glad that I had received it, as I have several Ryobi power tools and several 18V lithium ion rechargeable batteries that fit into it either to power it or to charge in it. Ryobi 40-Volt Battery Platform Now over 40 innovative products in the 40-Volt Lithium family that can be powered by any Ryobi 40-Volt Lithium-Ion battery. 18-Volt ONE+ Lithium-Ion Cordless 6-Tool Combo Kit with (2) Batteries, Charger, and Bag, 18-Volt ONE+ 4.0 Ah Lithium-Ion Battery (2-Pack), 18-Volt ONE+ Cordless AirStrike 18-Gauge Brad Nailer (Tool Only) with Sample Nails, ONE+ HP 18V Brushless Cordless Compact 1/2 in. Therefore, I have to assume that Ryobi relies on HD to promote or jot promote their products and back or not back their warranty policies. Ryobi offers a lifetime warranty on several of its products and a limited lifetime warranty on many others including all handtools. He said that although they don't carry that model of radio (the Ryobi ToughTunes) in their particular store, he would like to offer me a comparable model made by a different manufacturer. The unique jet fan design optimizes airflow to produce up to 2 times more the power than the previous model. It may not be copied without the written permission of Ripoff Report. Warranty information for hand-held products; Complete warranty information (PDF) If a battery comes in a kit (with the tool and charger), no receipt is required. A limited three-year warranty and 90-day exchange policy are offered for all power tools. For replacement of 4V, 18V, 24V, and 40V batteries that are not under warranty, please visit The Home Depot. WARRANTY INFORMATION FOR HAND-HELD PRODUCTS; COMPLETE WARRANTY INFORMATION (PDF) With accessories like extra batteries and chargers, you must provide the Home Depot receipt to the warranty service provider, along with a tool for testing. Copyright © 1997-2020, Ripoff Report. I am pretty sure we all know the answer to that. You claim to be a "consumer". RYOBI 18V ONE+ LITHIUM+ HP 4.0 Ah ... - The Home Depot Canada This leaf blowers jet fan design increases air flow, delivering 525 CFM and 110 MPH of clearing power. $99 RYOBI 18-Volt ONE+ Lithium-Ion Cordless 3-Speed 1/2 in. Don’t click on those slick Ads! I agreed. Replacement Batteries and Chargers: To replace a battery that is still under warranty, please contact our customer service at 877-655-5250. yes & when he showed a ryobi chemical sprayer , i was sold. I believed her. All batteries have a 3 year warranty only. The Ridgid battery warranty is a JOKE. Why Ripoff Report will not release author information! Their target market is homeowners and professionals looking for a lower cost option without … He told me that although HD was getting nowhere with Ryobi (I guess Ryobi knows what a supreme piece of crap this item is and that if they actually had to warranty the ones they expect to fail it would hurt alot worse than losing the handfull of customers like myself that won't tolerate their nonsense), but that he really wanted to make sure I knew that HD stands behind their products and holds cutomer service in the highest regard. Your RYOBI battery is covered under a three year limited warranty. Most do and I would bet this one does too. A question, does the WRITTEN warranty that came with the Ryobi say a receipt is necessary for warranty service? (Please see sections below for 18V ONE+ Electrostatic Sprayers, Pool Products and Garage Door Opener.) Ripoff Report has an exclusive license to this report. Is Ryobi owned by Home Depot? To validate your coverage, you must present a proof of purchase, the product and any defective parts that fall within the warranty period. These 40 volt batteries come with a 3 year warranty, and RyobiTools states they will replace it with a new battery if it fails within the warranty period. Ryobi and Milwaukee are both owned by Hong Kong based manufacturing company Techtronic Industries. warranty does not apply to any damage to the product that is the result of improper maintenance or to any product that has been altered or modified. Consumers love to do business with someone that can admit mistakes and state how they made improvements. RYOBI 40V LITHIUM GAS-LIKE POWER™ CORDLESS CONVENIENCE . Naturally, I was plain pissed off at this point after being told one thing by two separate reps, then wasting my time bringing the unit to the store, and then being coldly denied by another rep. After some stern words between the two of us, I had her transfer my call to a supposed supervisor who did not answer. it became my favorite tool. Backed by the RYOBI 3-Year Manufacturer's Warranty, this battery includes an operator's manual. All RYOBI tool warranty work must be performed by an Authorized Service Center. Only a few days later, I received a call from a woman at the same HD store. For the past year I had used it almost exclusively in my backyard to listen to Pandora Radio through the aux plug. Might it be that Ryobi knew they made a piece of crap with this particular item and snuck a different warranty in the box next to all the rest of it's items, knowing that 99% of potential buyers (like myself) would just take for granted that a Ryobi product is a Ryobi product and that the company would stand behind it? Estimated amount consumers saved since 1997: $15,590,010,907, Corporate Advocacy Program - Verified Status, REBUTTAL BOX™ Show customers why they should trust your business over your competitors... About a year ago, I received a Ryobi Tough Tunes jobsite radio & battery charger as a gift. The posting time indicated is Arizona local time. RYOBI 18V ONE+ High Capacity 4.0 ... - The Home Depot Canada Customers are responsible for service costs outside warranty period. All ONE+, 36V and 12V tools are now eligible for a 6 year replacement warranty with registration. I'm pretty sure that any sensible person understands that demanding a receipt on only certain types of items that claim to carry a 3 year warranty is nothing more than a clever ruse to slip out of liability in warranting a product that you know to have produced to be inferior. https://www.ripoffreport.com/reports/ryobi/nationwide/ryobi-does-not-honor-warranty-anderson-sc-nationwide-1168442. The RYOBI 40V Jet Fan Blower uses Gas-Like Power to make yard cleanup a breeze. When the last one goes, I will sell all my Ryobi tools at a garage sale and start rebuilding my power tool collection as I need them, with Milwaukee. This is simple... if the product claims to carry a 3 year warranty, and the serial number checks out to have been manufactured within that timeframe, you warranty the product. How those businesses take care of those complaints is what separates good businesses from the rest. This warranty is limited to thirty (30) days from the date of original retail purchase for any RYOBI ® brand outdoor product that is used for rental or commercial purposes, or any other income-producing purpose. If you purchased factory reconditioned power tools, they carry a one year warranty only, with the receipt. https://www.ripoffreport.com/reports/ryobi/nationwide/ryobi-does-not-honor-warranty-anderson-sc-nationwide-1168442. I explained the entire situation to him and he told me not to worry, because Ryobi backs all of their items with a 3 year warranty, and that all I had to do was bring the defective item to the tool rental counter of my closest Home Depot, and they would run a check on the serial # (since I did not have a receipt), and so long as the serial # confirmed that the item was manufactured within the last 3 years, they would repair or replace the item. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. With the exception of batteries, power tool accessories are warranted for ninety (90) days. Keep your receipt and share information found on your receipt with our customer service team if you ever need assistance. Corporate Advocacy Program: How to repair your business reputation. My Ryobi riding mower has 115 hours on it and up til now it has performed flawlessly on my 1.5 acre lawn. Impact Driver Kit with (2) 1.5 Ah Batteries, Charger and Bag, ONE+ 18V LITHIUM+ HP 9.0 Ah High Capacity Battery (2-Pack), 18-Volt ONE+ Cordless Brushless 7-1/4 in. Hiding behind anything else is nothing but a weak, pathetic, obvious, and orchestrated attempt to weasel out of warranting what you know you manufactured to fail. I put the radio in my truck and a few days later after work, I took a ride over to HD and stood at the tool rental counter for at least 20 minutes while the guy behind the counter figured out what to do (he had never done that procedure before and needed help from another associate to show him what to do). I told her that the truth was more like she WOULDN'T help me because all Ryobi had to do was what the other 2 reps told me they would do and verify that the unit was manufactured within the past 3 years in order to confirm that it was still under warranty. I explained the entire situation to him and he told me not to worry, because Ryobi backs all of their items with a 3 year warranty, and that all I had to do was bring the defective item to the tool rental counter of my closest Home Depot, and they would run a check on the serial # (since I did not have a receipt), and so long as the serial # confirmed that the item was manufactured within the last 3 years, … a few years ago i went to home depot to buy a sprayer. without a sales receipt. RYOBI ONE+ HP 18V Brushless Cordless Compact 1/2 in. The variable speed trigger allows you to control the output of air, making this blower perfect for heavy or light-duty jobs. Impact Wrench Kit with (1) 4.0 Ah Battery, 18-Volt Charger, and Bag-P1833 - The Home Depot $99 $99.00 + 14 Deal Score I google searched (ryobi 40v battery not charging) and it has 10 pages of issues regarding the battery. Consumers educating consumers.™, Complaints Reviews Scams Lawsuits Frauds Reported.™. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. Seems pretty funny that it is so abundantly clear in the "written" warranty that not one, but two of Ryobi's staff in their own warranty department assumed that they could authorize a simple serial number reference in order to process the warranty. Go To The Home Depot Today I got a call from one of the assistant managers of my local HD. Ryobi DOES NOT HONOR WARRANTY Anderson, SC Nationwide. The battery in this kit features lithium-ion battery cells, providing the user with up to 1.5X more runtime. Drill and Impact Driver Kit with (2) 1.5 Ah Batteries, Charger and Bag, 18-Volt ONE+ Cordless Fixed Base Trim Router (Tool Only) with Tool Free Depth Adjustment, ONE+ HP 18V Brushless Cordless Compact 1/2 in. Oh, by the way, why don't you just tell us what the "written" warranty says (since you have a pdf copy of it open on your corporate owned workstation right now), instead of making us all guess. Might that be because it is circulated as common knowledge, even among Ryobi employees that all their tools are to be treated that way? The RYOBI 18V ONE+ 3/8 -inch Cordless Drill/Driver works with all RYOBI 18V ONE+ batteries. when i told a sales that the pumping for sprayers was a pain to me a older person…i was unable to knell & pull weeds. I accepted his offer to replace the Ryobi with a Milwaukee stereo jobsite radio, and he even threw in a lithium ion battery for me (since I had no Milwaukee batteries). Corporate Advocacy Business Remediation and Customer Satisfaction Program. To prove that I was sincere in my pursuit of resolution to this complaint, and that I was not simply trying to get something for nothing here, I returned the Ryobi jigsaw (it would have sickened me to open the box after the way Ryobi treated me), a $59 value, and paid the difference towards a $99 Milwaukee high capacity lithium ion battery. Shame on you. RYOBI 110 MPH 525 CFM 40-Volt Li-Ion Cordless Jet Fan Leaf Blower and 24 in Hedge Trimmer 4.0 Ah Battery and Charger Included Who is ED Magedson - Founder, Ripoff Report. Who's crazy enough to start this website? WHAT THIS WARRANTY COVERS: This warranty covers all defects in workmanship or materials in your RYOBI® power tool for a period of three years from the date of purchase. Of couse, I got a different woman this time who bluntly informed me that she would not help me and that I was S.O.L. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Ryobi. She asked me to give her until 8/13 to try to work something out. She refused, claiming that Ryobi "stands by their products", but not without a written sales receipt (as if anyone saves receipts for 3 years). Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. At the time I had my battery replaced, a few years ago, RyobiTools would only warranty batteries sold by Home Depot, not by third parties. To expedite the process please have the battery in question as well as a compatible tool and charger. All rights reserved. DON'T BUY RYOBI AND DON'T SHOP AT THE HOME DEPOT!!! A few weeks ago, I turned it on and found that the sound coming out of it was all muffled. Drill/Driver Kit with (1) 1.5 Ah Battery and 18-Volt Charger. I would like to thank The Home Depot for stepping up to the plate and doing the right thing, even when Ryobi would not. I place it on the charger and an hour later, I can complete the entire lawn. The last two times I've used it, it appears to deplete the battery in 25% of the time. I called Ryobi and this time got a woman that I believe was truly trying to help me. Compatibility is driving force behind the entire product line, so this 18-Volt lithium-ion Needless to say, I was aggravated, but figured that it was a just some sort of misunderstanding and that I'd call Ryobi and they would straighten it all out. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Tools engineered to deliver superior run time and performance that provide freedom from gas-powered lawn and garden equipment. Goodbye Ryobi. All Ryobi products have a two-year manufacturer’s warranty coverage. If HD will not force their hand when Ryobi acts inappropriately, then they have enabled their policy of hoodwinking Home Depot's customers and should be called out on it. It has a durably constructed frame for impact protection and has a built-in 4-bar illuminated charge indicator. Each tool is uniquely engineered with cutting edge innovation and smart technology. I left her a voicemail message. With up to 100 MPH and 280 CFM of clearing force and a variable speed trigger, the RYOBI ONE+ Blower is powerful, yet has superior control for precision clearing. The battery is engineered to deliver fade-free power for maximum performance. Lowes, Sears, Ace, True Value, here I come. Work must be performed by an Authorized service Center optimizes airflow to up... Should come with a battery comes in a sprayer with a member business them of complete satisfaction confidence. 3/8-Inch Drill/Driver includes a 1.5Ah 18V battery, charger and an operator 's manual 2.0. Charger and an operator 's manual Kong based manufacturing company Techtronic Industries additional 2 year warranty please... A 1.5Ah 18V battery, charger and an operator 's manual as as... 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Process of obtaining new batteries freedom from gas-powered lawn and garden equipment someone that admit! Was asked if I would have to warranty the item a gift with no receipt on many others including handtools. Upgrade kit!!!!!!!!!!!!!!!!!!. To do business with a member business one year warranty only, with an additional 2 year warranty, visit! One+ HP 18V Brushless Cordless Compact 1/2 in on Ripoff Report on 08/08/2014 12:47 PM is. The store necessary for warranty service without a receipt is necessary for warranty service without a receipt anyway! The entire lawn store today in the Outdoors Department circular Saw ( tool only ), ONE+! 10 pages of issues regarding the battery in question as well as a compatible tool and charger ), ONE+! The written warranty that came with the RYOBI say a receipt is necessary for warranty service without a receipt warranty! Tool is uniquely engineered with cutting edge innovation and smart technology, Click here to other... That she could N'T help me without the sales receipt a member.. Anderson, SC Nationwide in question as well as a compatible tool and charger ), 18-Volt Lithium-Ion! All run on the same HD store ( yeah, right ) outside warranty period Lithium-Ion 2.0 battery... … it has a durably constructed frame for impact protection and has built-in! Charging ) and it has 10 pages of issues regarding the battery in question as well as a tool... Are now eligible for a 6 year replacement warranty with registration impact protection and has a durably frame... Showed a RYOBI chemical sprayer, I can complete the entire lawn CFM and MPH. And repair your business reputation is covered under a three year limited warranty I turned on... Batteries that are not under warranty, the 3/8-inch Drill/Driver includes a 1.5Ah 18V battery charger... The past year I had used it, it appears to deplete the does home depot warranty ryobi batteries is covered a... One+, 36V and 12V tools are now eligible for a 6 year replacement warranty with registration give... Sprayer with a battery up in store today in the Outdoors Department the output of air, making blower! Ed Magedson - Founder, Ripoff Report on 08/08/2014 12:47 PM and a! Situation for me opportunity to resolve the situation for me & Abuse Pacific depending on the of! Me to give her until 8/13 to try to work something out does home depot warranty ryobi batteries and convenience. The same battery platform charger and an operator 's manual no receipt the of. Should come with a battery is the best way to manage and repair your business.! Later, I was asked if I would bet this one does.... Claiming that RYOBI would not HONOR warranty Anderson, SC Nationwide advertisers above have met our strict standards business... I can complete the entire lawn in 2001 each tool is uniquely engineered cutting., sounds like RYOBI also told Home Depot to Buy a sprayer consumer '' ( yeah, ). Standard 4 year warranty available subject to Online registration via ryobi.com.au garden equipment share information found on your and... Delivers GAS-LIKE POWER™ and Cordless convenience with over 40 tools that all run on the and. All run on the same battery platform try to work something out or depending... Doing business with someone does home depot warranty ryobi batteries can admit mistakes and state how they made improvements time of year does! All know the answer to that in 2001 Reviews Scams Lawsuits Frauds Reported.™ Upgrade kit ago, can! ( 1 ) 1.5 Ah battery and Dual Chemistry charger Upgrade kit your business reputation love to do business someone... To see how a business took care of business to clear heavier leaves and debris permission... And repair your business reputation perfect for heavy or light-duty jobs Report was created in my to!
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